Contact
Send us a message, suggestion or correction about the Trans-Andean Railway of Ecuador — we usually reply within 24–48 hours.
Write to us
Spotted a mistake, want to suggest a section or have a question about Tren Ecuador? Write to us at [email protected]. We read every message.
Please note: this is an independent information and heritage site. We are not the operator and we do not sell tickets. Before writing, check the relevant page of trenecuador.org; the answer is very likely already there.
Contact information
Email[email protected]
Websitehttps://trenecuador.org
CoverageTrans-Andean Railway · Quito – Durán, Ecuador 🇪🇨
Response timeUsually within 24–48 hours
Looking for fares, schedules or the map? Check our pages: Fares, Schedule and Map.
Frequently asked questions
Within 24–48 hours on working days. We are a small team, thank you for your patience.
No. We are not the train operator and we do not handle tickets or refunds. For the Devil’s Nose, tickets are bought at the Alausí station (municipal management).
Yes! We love contributions from the community. Send us your photo and a short description and we will credit you in the image’s alternative text.